Refund policy
Cancellation, Returns, and Exchanges
(1) Items may be returned within 20 days from the date of delivery using the enclosed return slip.
(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following items.
Products that have been used
Merchandise that has been used for more than 21 days after delivery
Products that have been damaged or soiled by the customer
Products without packaging (bag or case)
Other products that are clearly stated as non-returnable on the product information page.
(3) We will bear the shipping costs for returns, etc. (4) Refunds will be made on a first-come, first-served basis.
(4) Refunds will be made according to the payment method within 3 business days of receipt of the returned merchandise.
(1) Items may be returned within 20 days from the date of delivery using the enclosed return slip.
(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following items.
Products that have been used
Merchandise that has been used for more than 21 days after delivery
Products that have been damaged or soiled by the customer
Products without packaging (bag or case)
Other products that are clearly stated as non-returnable on the product information page.
(3) We will bear the shipping costs for returns, etc. (4) Refunds will be made on a first-come, first-served basis.
(4) Refunds will be made according to the payment method within 3 business days of receipt of the returned merchandise.